The things you find when you read service agreements

(Abbreviated a bit for clarity).

This is why you should always read service agreements.

Upon our request you shall permit us to audit your books, records, agreements, access logs, third party audit and examination reports, systems, networks, technologies, facilities (including physical and remote access to data centers and cloud facilities), controls, processes, policies and procedures to ensure compliance with our Terms. You shall provide our Auditors such information and assistance at your sole expense in order to perform the compliance review. If any review reveals any noncompliance: (i) you will reimburse us for all reasonable costs and expenses of such review and all re-reviews, (ii) you will immediately remedy such noncompliance, and (iii) upon our written request, we may re-review you per this section until you are in compliance.